Deep Reinforcement Learning for Chatbots Using Clustered Actions and Human-Likeness Rewards

Training chatbots using the reinforcement learning paradigm is challenging due to high-dimensional states, infinite action spaces and the difficulty in specifying the reward function. We address such problems using clustered actions instead of infinite actions, and a simple but promising reward function based on human-likeness scores derived from human-human dialogue data. We train Deep Reinforcement Learning (DRL) agents using chitchat data in raw text—without any manual annotations. Experimental results using different splits of training data report the following. First, that our agents learn reasonable policies in the environments they get familiarised with, but their performance drops substantially when they are exposed to a test set of unseen dialogues. Second, that the choice of sentence embedding size between 100 and 300 dimensions is not significantly different on test data. Third, that our proposed human-likeness rewards are reasonable for training chatbots as long as they use lengthy dialogue histories of ≥10 sentences

A Study on Dialogue Reward Prediction for Open-Ended Conversational Agents

The amount of dialogue history to include in a conversational agent is often underestimated and/or set in an empirical and thus possibly naive way. This suggests that principled investigations into optimal context windows are urgently needed given that the amount of dialogue history and corresponding representations can play an important role in the overall performance of a conversational system. This paper studies the amount of history required by conversational agents for reliably predicting dialogue rewards. The task of dialogue reward prediction is chosen for investigating the effects of varying amounts of dialogue history and their impact on system performance. Experimental results using a dataset of 18K human-human dialogues report that lengthy dialogue histories of at least 10 sentences are preferred (25 sentences being the best in our experiments) over short ones, and that lengthy histories are useful for training dialogue reward predictors with strong positive correlations between target dialogue rewards and predicted ones

Towards Equitable Representation in Text-to-Image Synthesis Models with the Cross-Cultural Understanding Benchmark (CCUB) Dataset

It has been shown that accurate representation in media improves the well-being of the people who consume it. By contrast, inaccurate representations can negatively affect viewers and lead to harmful perceptions of other cultures. To achieve inclusive representation in generated images, we propose a culturally-aware priming approach for text-to-image synthesis using a small but culturally curated dataset that we collected, known here as Cross-Cultural Understanding Benchmark (CCUB) Dataset, to fight the bias prevalent in giant datasets. Our proposed approach is comprised of two fine-tuning techniques: (1) Adding visual context via fine-tuning a pre-trained text-to-image synthesis model, Stable Diffusion, on the CCUB text-image pairs, and (2) Adding semantic context via automated prompt engineering using the fine-tuned large language model, GPT-3, trained on our CCUB culturally-aware text data. CCUB dataset is curated and our approach is evaluated by people who have a personal relationship with that particular culture. Our experiments indicate that priming using both text and image is effective in improving the cultural relevance and decreasing the offensiveness of generated images while maintaining quality.Comment: Still on going wor

Ensemble-Based Deep Reinforcement Learning for Chatbots

Trainable chatbots that exhibit fluent and human-like conversations remain a big challenge in artificial intelligence. Deep Reinforcement Learning (DRL) is promising for addressing this challenge, but its successful application remains an open question. This article describes a novel ensemble-based approach applied to value-based DRL chatbots, which use finite action sets as a form of meaning representation. In our approach, while dialogue actions are derived from sentence clustering, the training datasets in our ensemble are derived from dialogue clustering. The latter aim to induce specialised agents that learn to interact in a particular style. In order to facilitate neural chatbot training using our proposed approach, we assume dialogue data in raw text only – without any manually-labelled data. Experimental results using chitchat data reveal that (1) near human-like dialogue policies can be induced, (2) generalisation to unseen data is a difficult problem, and (3) training an ensemble of chatbot agents is essential for improved performance over using a single agent. In addition to evaluations using held-out data, our results are further supported by a human evaluation that rated dialogues in terms of fluency, engagingness and consistency – which revealed that our proposed dialogue rewards strongly correlate with human judgements